Great Quotes - Funny Quotes - Love Quotes
Be inspired by our amazing collection of free proverbs, sayings and great quotes by famous artists, authors, writers, poets, philosophers and business people. The quotation database contains over 150,000 funny quotes, love quotes and motivational quotes that will do for any occasion. The database is constantly updated with new quotes, proverbs and sayings. Make sure to check our quotes regularly.
Try our free search of constantly updated quotations and proverbs database.
Browse Authors:
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
(Click a letter to view the authors)
Letter "K" » Keith Dawson Quotes
(Click a letter to view the authors)
«Impact 360 illustrates a trend in the industry dovetailing call centers' performance goals with the corporate aims of their companies. The solution brings together the tools that agents and supervisors track to bolster contact center performance. This not only sets a standard for what call centers should look for in workforce optimization software, but it also helps them understand how they can perform at their best.»
Author: Keith Dawson
«Call center managers have to become masters of more than telephony. They have to understand complex human dynamics. They have to be able to use analytics and business intelligence tools to discern patterns of agent and customer behavior. As a call center manager, make your CEO understand that you aren't really responsible for 'calls' -- you are responsible for 'customers,' which are fundamentally more important to your company than calls.»
Author: Keith Dawson
Sign up for the most comprehensive database of 800,000 pre-written papers and use them for your research. Order authentic term papers, essays, research papers, dissertations on any topic written by qualified writers.
