Conflict Resolution within Work Teams

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People in organizations must have the ability to work in a team environment, such as workplace, community, charity, church, and academic study groups. Small groups are formed to communicate, face-to-face, in order to fulfill a common purpose and achieve a group goal. Over 90 percent of the Fortune 500 companies use decision-making groups in their daily operations. Whatever type of group one is involved in, members interact with each other to gain positive results. Team members must …

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…that are superior to the thinking of any single member. When conflicts occur within a group, members must continue to learn how to resolve them with appropriate methods and techniques. It is important to know and practice these techniques in order to avoid waste of time, hard feelings, and loss of productivity. As group members learn to understand the others’ point of view, they often find their own point of view changed through increased understanding.