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Communication Communication is a process. Webster’s Dictionary defines a process as a “continuous…series of changes taking place in a definite manner” (Webster’s, 1997, p. 530). So is communication comprised of a series of changes or events that collectively capture the true meaning of the message we want to convey. It truly is a wonder that we are able to get our message across at all sometimes, given all of the opportunities for miscommunication that …

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…of trust” (p. 43). Excellent communication skills are essential for a successful, satisfying career. They are also essential for long, rewarding personal relationships. This course, although short, provided us with the basic tools for becoming better communicators. The adult learners in this group recognize that there is always potential for communicating more effectively, and that communication is indeed a process that requires work and attention, just like anything else in life that is worth the effort.